Monday, September 20, 2010

Three Law’s of Performance-3

In this concluding part we will look at the Third Law of Performance.

 The First law states:

How People perform correlates to how situation occurs to them 

The Second Law of performance is

How a situation occurs arises in language

The Third Law of performance is

Future-based language transforms how situations occur to people

Future based language is also called as "Generative Language", it has the power to create new futures, to craft vision, and to eliminate the blinders that prevent people from seeing possibilities

It does not describe how a situation occurs; it transforms how it occurs. It does this by re-writing the future.

Before we look into the Power of Future, let's understand what our default future is.

Answer this question "How much money you are going to save/earn this year?"

Based on your past experience you are kind of certain that you are going to save/earn not more than some x amount, right?

This is the outcome of the default future, which is completely based on past, it consists of our expectations, fears, hopes and predictions.

The default future influences how the situation occurs in the present.

 The Future based language projects a new future that replaces what people see coming.  The future goes from default to "invented" future.

The new future is created in declaration – it is inventing a possibility and then to commit fully to that declaration.  Throughout the history we have seen many examples.

Gandhi said "India shall be free" and committed his life for that cause and now we are free.

Ratan Tata said "a car for 1 lakh"  and we have a Nano. This declaration not only created a car but along with it created a new possibility of innovation and creativity.

 The Future based language

·         Inspire action for everyone involved

·         Fulfill the concerns of all

These three laws of performances are universal.

 Let's use them to create and fulfill a future that matter to us.

 (Source : Three Laws of Performance Steve Zaffron and Dave Logan.)

 

 

Monday, September 13, 2010

Three Law’s of Performance-2

Last week saw the first law of performance

 The First law states:

How People perform correlates to how situation occurs to them 

The Second Law of performance is

How a situation occurs arises in language

Let's focus our attention to understand the phrase   ' ....arises in Language'

The Language  includes – body language, facial expression, verbal, non verbal expression, tone, pictures, drawings, music and other actions that have a symbolic intent.

One most important factor in second law is focus on what is "not said".  The unsaid but communicated include assumptions, expectations, regrets, resentments, interpretations, significance and issues that occur as dangerous.

In the real world everything arises in language – The objects like car, house which occupy space arise in language.

The concepts like Finance, knowledge also arise in language. Ultimately everything in the real world arises in Language.

The Second Law gives an access to how things occur to you. Start observing how a situation occurs to you and for others, and then you will start appreciating the two laws.

Start noticing –

·         What people say

·         What People don't say but still communicate

·         People's postures, gestures, facial expressions, tone of voice

·         What People write

Also notice the network of conversation around you especially at work where the performance matters.

Ask these questions

·         How does the situation occurs to people, such that people are having these conversations?

·          Which of these conversations are productive? And which are ineffective?

·         What is the relationship between your performance issue and this network of conversations?

You will observe the situation inside the second law of performance and how a situation occurs arises in language.

(Source : Three Laws of Performance Steve Zaffron and Dave Logan.)

 

 

Monday, September 06, 2010

Three Law’s of Performance-1

In the book "Three Laws of Performance", authors Steve Zaffron and Dave Logan provide beautiful insights into the principles that govern the performance in human beings.

Performance is a measure of both efficiency and effectiveness. Performance is most important parameter in today's world.

The First law states:

How People perform correlates to how situation occurs to them 

It says that the performance is correlated to the "occurring" world.

Let's look into this word "occur" –

In any given situation, a person looks at a situation from certain perspective. Imagine that the situation is captured on a video camera. The video recording depends on the angle at which the situation is recorded. If the camera is covered with yellow filter, the recording will have yellowish color on the video.

 Similarly for a person how a situation occurs depends on the perspective and the filters. In human beings the filters may be the opinions, judgment, logic and past experience.

You might have experienced, some people when faced with challenge might work with lot of enthusiasm and energy while others are threatened and working hard to survive.

If you can really observe and understand from the place the person is taking the action, you will see that the person is taking action as per the occurring world.

Later we will look at the other two laws that help in altering the occurring world.

Once the occurring world is altered, automatically the action will also be consistent with it. Once the actions are different the results that  is produced will be different.  Once again the First law –

How People perform correlates to how situation occurs to them 

(Source : Three Laws of Performance Steve Zaffron and Dave Logan.)